Standard Tracked Delivery: FREE when you spend over £25 (Delivery 2-3 days)
Next Working Day Delivery when you order before 7PM
Guaranteed Saturday Delivery when you order before 4PM on Friday
Click & Collect (FREE when you spend over £9.99)
French Delivery: FREE when you spend over 29.99€ (Delivery 4-6 days)
French Tracked Express Delivery (Delivery 2-3 days)
European and International Delivery
European Delivery FREE when you spend over €29.99 (Delivery 4-7 days)
International Delivery (Delivery 5-11 days)
We're happy to refund your items within 28 days of delivery for most items. Just follow the instructions below...
A Claire’s store is the easiest way to return your item. Just take your purchase into a Claire’s store along with your content note and we’ll refund your purchase to your original payment card.
Unfortunately items paid for using PayPal cannot be returned in store.
Returning your item by post is easy! You can use the original packaging too - just peel off the stickers on the seal and address it to the address on your content note.
It may take up to 10 days for your return to reach us, but we’ll process it as quickly as possible once we receive it and refund your payment within 30 days.
Unfortunately we cannot offer exchanges for items returned by post.
Please note that we cannot accept returns for Gift Cards or unsealed cosmetics, pierced earrings or jewellery sets containing earrings or real body jewellery unless the items are of unsatisfactory quality or unfit for purpose.